PETRESCU, C.; MIHALACHE, F. Perceptions towards the Quality of Public Services in Romania. Poor Outcomes of Public Administration Reforms?. Calitatea Vieții, [S. l.], v. 31, n. 3, p. 263–285, 2020. DOI: 10.46841/RCV.2020.03.04. Disponível em: https://revistacalitateavietii.ro/journal/article/view/11. Acesso em: 16 apr. 2025.